Manufacturer: Coach Category: Boots Clear all filters (6 of 6 reviews match)
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I bought rain boots from coach and they were $170. I have only owned them for a year and not worn them often. They have cracked and fallen apart. I emailed coach to point out that there was a defect, as both boots were cracking in the same spot. They told me to take...
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Anonymous
Anonymous

Purchased a purse at Coach Outlet, exactly one year ago. It was a Signature Crossbody bag in "leather." Guess what -- the bag is not leather! It has cracked in several plac...

1.0
Product
Coach Boots
#831608
Reply to reviews
I had the same experience but with boots that were comming apart. The material was comming apart from the leather after one winter season in Georgia (short season). I received a coupon and the letter stating they could not fix the boots. I took them to two shoe shops...
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Product
Coach Boots
I didn't like
  • Not stand behind their products
#670710
Reply to reviews
Lack of passion for their customers,bought over $1500 worth of product for my wife Christmas, and on Christmas day the boots I bought her was two different sizes,not only did I look like a fool ,my wife's present was ruined and her outfit for that day ,contacted...
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2.7
Product
Coach Boots
#582657
Reply to reviews

I bought a pair of COACH Christina boots and the silver buckle/fastener at the heel fell off. I contacted Coach to see if they could supply a fastener to repair them. They said they do not do boot repairs. (ONLY WANTED THE FASTENER). I replied that I had already told...
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Coach Briarcliff Manor, New York
Product
Coach Boots
I liked
  • Design
I didn't like
  • Quality of the product
  • Repair service
#581590
Reply to reviews

I purchased shoes and the Zipper will not stay zipped. The boots were worn three time so I suppose Coach is making products now where it pans out to be 100.00 per wear. I think it is sad that they do not stand by their products at all. I will never buy another...
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4.5
Product
Coach Boots
I didn't like
  • Quality
  • Quality of product
#563880
Reply to reviews

Coach Boots Review

#602925
Bought the coach high rain boots with the laces on the back of boot. The heel came apart from the boot unable to wear now! Sent them back for repair- they were unable to repair them and just sent them back to me ! Really!!! They should have replaced them they weren't cheap! Would never buy another coach product if that's the results! Very unhappy college student
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