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There seems to be a huge problem with the turnlocks on the black Drifter handbag, style 38388. This is not an outlet bag, but a bag that Lord and Taylors sold, as well as other expensive stores carrying this bag last year.

The turnlock breaks and shears off at the pin holding the turn piece. There is an excess of used bags online for cheap and the turnlocks have sheared off. Coach is not seeing this as a manufacturing problem. After a year, you have to pay to have them fix it.

It's very obvious that if many bags are showing up on ebay with broken turnlocks on this style, then Coach needs to own up to a manufacturing defect in this bag and give full refunds. This was a bag that cost $495 one year ago and many aren't making it a year without the metal turnlock pin shearing off. Unfortunately, if it breaks one day after the one year guarantee, then you pay for it to be fixed. There should be a class action lawsuit on this.

Who would buy $500 Coach bags anymore if this can happen and you pay to fix it.

It's extremely common to see now on ebay and I've never seen this before in my many years of owning Coach bags. Buyer beware of the black metal turnlocks.

Reason of review: Bad quality.

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