Manufacturer: Coach Category: Repair Clear all filters (2 of 2 reviews match)
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Purchased a coach purse for my wife. Within 4 months, the shoulder strap was falling apart. Sent it to coach for warranty repair. They sent a gift card for the purchase amount. I purchased the purse on sale at Macy's. Macy's does not take Coach gift cards, so I had to wait for purses to go on sale at Coach. On December 5, I ordered a purse. On December 13th, Coach "Accidently" cancelled my order without notifying me. I not have to wait for...
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#972675
Bought a small purse to use when going someplace casual. Didnt use it daily. The strap broke. I took it to the store at Auburn outlet manager insulted me. Said would cost me more than I paid for my purse to fix it. She quoted $98. I got my purse on sale for $150. When I said find throw it away she refused. So i had to walk across the mall to throw away the purse. A better response. Why dont we send it in for an estimate. Good thing Michael...
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2.6
#892116