18 month old bag purchased in Manchester, VT....straps are cracking and bag has faded, only on the top by the zipper and it is NEVER left in sunlight-I also live in the Northeast-nope, I'm not outside sitting in 0 temps with my bag next to me.I emailed them to be told only 1 year warranty-I expect that from Walmart-not Coach, and never gave their warranty a thought-I own others, quality was never an issue.
They won't do anything-I'm on my own, but can pay them to fix it, if they can-after I send it to them-my cost to send and get back-I think not :)
Their "enduring quality" statement is bogus......18 months is not enduring quality-this customer won't be purchasing another!
More Review Details
What I liked
What I disliked
- Quality of product
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Coach Bag
- Review category
- Luxury / Jewelry
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "No mystery here. I ordered 3 sets of this ***! I do mean ***! The bracelets won't even fit over my Wife's hands and all 3 sets are identical. Size..."
- "I must sayI was very excited about my handbag my husband had purchased for me Christmas 2009, it was the Tivoli GM and it was gorgeous and roomy. June 2012..."
- "I was so happy when I got my origami owl braclet. I wore for approximately 3 weeks before the glass shattered while my 3 yr old was standing right below..."
- "It's not really a "50% off sale" when Roaman's inflates their prices by 250%! Items I looked at buying yesterday were listed at fair prices, however, Roaman's announced it's "50%..."
- "I try to call theme about bad linens at Hospitals and medical treatment areas back in 2006 to 2013 if angelica can provide better linens then those cheap cotton blankets..."
- "We used First Shield Trio for two months with no problems. Yesterday was the third month so we applied the application as usual and our 8.5 pound peekapoo puppy started..."
- "I went to arco store #42755 carwash twice and my car came out dirty both times. The cashier refuse to give me a refund and told me that..."
- "Around Sept 30, 2015, I started Roca Labs. The picture on the right was April 22, 2015, the one on the left was March 16, 2016. The regimen was the..."
- "I used thumbtack for a contractor and you are right no accountability. It took 3 weeks to get a very small kitchen remodeled with. Countertops. Floor, backsplash. Cabinets and..."