Product: Coach Wallet Clear all filters (11 of 11 reviews match)
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Coach - Wallet purchased 2 years ago can’t be repaired
Coach can’t or won’t fix it, yet they still sell this same item! I expected this wallet to last more than two years for what I paid for it. Im very disappointed with this brand. The sales staff at the Boca Town Center mall checked and said it couldn’t be repaired. It...
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Anonymous
William

I quit sitting on my wallet decades ago.They last forever that way and it is far more comfortable for my bony rear end not to sit lopsided by having an object in one rear pock...

2.5
Product
Coach Wallet
I didn't like
  • How coach handled this issue
#1146640
Reply to reviews
I brought my wallet back to coach outlet in Eagan MN. The manager and sale person told me That the reason they will not fixed it is because I have more than 1 credit card per slot. They went on insulted me that it is well known knowledge that you put one credit card...
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1.8
Product
Coach Wallet
#1042087
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I have purchased around 9 coach purses and have been disappointed with their company policies twice now. First, I had a purse that was broken and they had me pay for shipping to and from them for repair. They claim they stand by their product and is lifetime guarantee....
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Acaringnurse
Acaringnurse

If you know a product is LOW Quality then why purchase them??? I am sure there is something positive about your Coach bags or you would not have purchased them! I have purchas...

Anonymous
Anonymous

I have 4 handbags and 2 wallets - but will not have a 5th because they cancelled the order and did not tell me! Only agreed to refund when I chased the product. No apology or ...

Product
Coach Wallet
#1000019
Reply to reviews
I echo many other comments regarding Coach not having replacement straps for their bags made with patent leather. I took three products that I had bought as a set at one of their factory outlet stores because the leather straps cracked. No apologies given or offer to...
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Anonymous
Anonymous

I heard nothing from Coach. I ended up going to a local shoe/leather repair and they made new straps at a reasonable cost. I'm not buying any more Coach products.

1.8
Product
Coach Wallet
I didn't like
  • Quality
  • Products being more cheaply made
  • Cheap craftsmanship
#904288
Reply to reviews
I paid $23 to send my purse (leather wearing off) and wallet zipper broken. I got an email stating my items cannot be repaired and are being sent back charging my credit card $27.05 to return to me with a 30% off coupon! I pay $50 and got a 30% off coupon! Purse...
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Anonymous
Anonymous

WOW I bought my daughter a coach wallet and matching purse. Same thing, zipper broke. They said it looked like the wallet (which was in perfect condition) looked like it had b...

1.6
Product
Coach Wallet
I liked
  • Comfort
  • I liked the style and price
  • Style
I didn't like
  • Designed flaw or manufacture defect
  • How coach handled this issue
  • No warranty
#882983
Reply to reviews
Today I went Coach store at woodbury ( Feb.15.2016). I was about to purchase the men's wallet at 8:50pm and the store was supposed to close at 9pm. My sister was shopping at the othet store which was located far from the coach because we didn't have enough time until...
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2.0
Product
Coach Wallet
#790886
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I bought a Coach wallet 2 years ago in their store in Delaware. I've enjoyed it and it's been great. Then all of a sudden the zipper broke. I was very disappointed. Today I visited a Coach store in Maryland and showed them my wallet and explained that the zipper is...
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Anonymous
Shut up dummmmmmm

Besides no wristlet doesn't cost 100. Esp if you've been using it for 2 years. That old thing has depreciated. Just Buy a new one ***

Anonymous
Shut up dummmmmmm

Trust me ur just one customer. We don't care

Product
Coach Wallet
I didn't like
  • Designed flaw or manufacture defect
#743948
Reply to reviews
I took a Coach wallet in for a zipper replacement and they said they are no longer supporting warranties, even on items that were purchased when they did have a warranty! ?They said this is their new policy as of 6 weeks ago. When I bought the wallet part of the deal...
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Product
Coach Wallet
I didn't like
  • No warranty
#738592
Reply to reviews
I bought two Coach products - one purse and one wallet. Both needed repair within a year after purchasing. The purse clasp made a springing noise when rotating it, and after paying to send it back to Coach, Coach said they couldn't fix it. They did not send my bag back...
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Anonymous
getalife

all of you people complain about Coach. good for you, when they go out of business because of all of your negative remarks and buying Michael Kors bags that are CHEAP CHEAP yo...

2.0
Product
Coach Wallet
I didn't like
  • Quality of product
  • Repair service
  • Worse return policy
#575983
Reply to reviews
I was returning a wristlet bcuz i didnt want it i just did not use it, It had a small stain on the outside and it has always been there since i bought it as u may know even new the have stains n scratches sometimes they even have creases from being folded in boxes....
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Anonymous
Wkdfine

They do not. They don't care! People keep buying this ***. We need to hurt their pocketbook before they take customer service seriously. Asshats!

Product
Coach Wallet
I didn't like
  • Customer service
#553221
Reply to reviews

Coach Wallet Review

#734244
4.2
Details
I received a coach bag and wallet set as a gift and they would not let me exchange the bag for a smaller size because it was purchased 74 days earlier. Will never buy another coach and told my kids don't buy coach for me either.
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty