I bought a coach purse little over a year ago, assuming that the one year warranty was still valid. Well that purse cost me $1100.00 and i called today because it's fading in one spot.
When i called the lady said they only have a one year policy now. There is nothing they can do, however i could save 30% on my next coach bag tho. Which will never happen because i will never ever buy another coach bag again. I will tell everyone how horrible this company is with standing behind they're over priced purses that don't last longer than a month.
Because i spent so much money on this purse i only used it to go out to nice places. Just recently i started using in full time.
It made it a whole month before it started to look used and abused. I am so disappointed and i have been buying coach bags for years and never had a problem, simply because it was abused and it lasted longer than 30 days.
Review about: Coach Bag.
Reason of review: Bad quality.
Monetary Loss: $1100.
Preferred solution: Full refund.
I didn't like: Quality of the product, Products being more cheaply made, Quality and the customer service no warranty, Patent leather handles shred and fall apart, Customer service.