Returned a pair of defective sneakers after wearing once. My feel hurt so bad I couldn't wait to get them off.
They agreed they were defective and said they couldn't be repaired. Instead of sending me a new pair of shoes or a credit for some I got a 30% off coupon that was good for 60 days. So disappointed that a brand like this won't treat their customers better. I had to send them back at my own expense and for what?
I regret that there is a pair of Coach shoes and a Coach purse under the tree for my daughter. Wish I had time to return them and get another brand.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss damaged or defective of coach sneakers. Coach needs to read this review and look into the issue (if any) according to poster's claims.