Returned a pair of defective sneakers after wearing once. My feel hurt so bad I couldn't wait to get them off.
They agreed they were defective and said they couldn't be repaired. Instead of sending me a new pair of shoes or a credit for some I got a 30% off coupon that was good for 60 days. So disappointed that a brand like this won't treat their customers better. I had to send them back at my own expense and for what?
I regret that there is a pair of Coach shoes and a Coach purse under the tree for my daughter. Wish I had time to return them and get another brand.
Product or Service Mentioned: Coach Sneakers.
Reason of review: Damaged or defective.