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I took a Coach wallet in for a zipper replacement and they said they are no longer supporting warranties, even on items that were purchased when they did have a warranty! ?They said this is their new policy as of 6 weeks ago. When I bought the wallet part of the deal was a warranty!

Why spend over a 100 dollars on a wallet, when you don't get a warranty, and a knockoff will do instead??

Wasn't their WHOLE THING that they make quality products that they stand behind? Is there no integrity anywhere any more? Coach without a warranty is so disappointing, sad and UNAMERICAN.

BOO!!! COACH!!! GOOD BYE FOREVER. YOU HAVE SOLD YOUR SOUL.

Reason of review: Warranty issue.

Monetary Loss: $120.

Preferred solution: Deliver product or service ordered.

Coach Cons: No warranty.

Location: Arlington, Virginia

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Guest

Just a little note...I work for coach and I don't know who gave you the idea we do not offer a warranty but we sure do. More information about the warranty can be found here: www.coachoutlet.com/repair-services.html Just in case you don't feel like clicking the link..."We offer a one year warranty on our handbags, briefcases and small leather goods.

For any manufacturing defects within this warranty time frame, repairs are on us.". This applies to both Coach and Coach Outlet.

I am very sorry you were misinformed but we do indeed offer a warranty. I hope this helps.

Guest

Quality of coach bags has gone down significantly. Thanks for your note. Not sure I'll buy a Coach product again.

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