Boston, Massachusetts
1 comment
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My ordered arrived today. Box it shipped in was fine and in a plastic bag to protect it from the snow. (Thank you UPS). Inside I found a mangled box that was obviously put in the shipping box that way.

Related: Coach will not stand behind defective products

Really - this is the quality customer service that Coach provides, not only on an expensive gift but during the holidays? I now have to go to the Coach store to get an additional box and possibly return the item. Thanks so much for making this gift stress free.

Next year I'll be buying Dooney and Bourke if nothing else for their customer service!

Review about: Handbag.

Review #462927 is a subjective opinion of a user.

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Ew Dooney and Bourke is not cute girl... Anywhere but Dooney and Bourke

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