Coach - Packing of Gift - HORRIBLE

167 of 197 Coach reviews

My ordered arrived today. Box it shipped in was fine and in a plastic bag to protect it from the snow. (Thank you UPS). Inside I found a mangled box that was obviously put in the shipping box that way.

Really - this is the quality customer service that Coach provides, not only on an expensive gift but during the holidays? I now have to go to the Coach store to get an additional box and possibly return the item. Thanks so much for making this gift stress free.

Next year I'll be buying Dooney and Bourke if nothing else for their customer service!

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Product or service
Handbag
Review category
Luxury / Jewelry
review #462927
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167 of 197 Coach reviews
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Anonymous

Jul 16, 2015 #1008244

Ew Dooney and Bourke is not cute girl... Anywhere but Dooney and Bourke

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