Coach - Quality has deteriorated
Bought a leather laptop bag for almost $900. In over arguably a short span of time, was damaged by ordinary wear and tear - and by ordinary I mean carrying the weight of a Macbook Air and academic paperwork (the plastic frames at the corner were showing). I own/have owned other Coach bags and this is the first time this has happened. This is especially odd since a leather laptop bag/brief is supposed to be tougher than ladies handbags.
Company did not offer redress but only recommended their repair shop, which will charge me $180. Such a disappointment.
Review about: Coach Repair.
Reason of review: Damaged or defective.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
I didn't like: Not stand behind their products.