Coach - Quality has deteriorated
Bought a leather laptop bag for almost $900. In over arguably a short span of time, was damaged by ordinary wear and tear - and by ordinary I mean carrying the weight of a Macbook Air and academic paperwork (the plastic frames at the corner were showing). I own/have owned other Coach bags and this is the first time this has happened. This is especially odd since a leather laptop bag/brief is supposed to be tougher than ladies handbags.
Company did not offer redress but only recommended their repair shop, which will charge me $180. Such a disappointment.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of not stand behind their products. Please immediately contact the author of this review to discuss damaged or defective of coach repair and associated monetary loss in the amount of $200. Coach needs to offer any options to resolve the issue according to poster's claims.
Other people also mentioned coach repair in their reviews. You may find this information helpful for further shopping at Coach.
You May Also Like








Comments
Great Comment! Would You Like to Convert It Into Review?
You will be able to edit the text before publishing.Terms of Service
i agree. the quality has deteriorated. the patent leather straps on two fairly new bags i have both split and frayed
Select Reason