100% full Not resolved
1 comment

Bought a leather laptop bag for almost $900. In over arguably a short span of time, was damaged by ordinary wear and tear - and by ordinary I mean carrying the weight of a Macbook Air and academic paperwork (the plastic frames at the corner were showing). I own/have owned other Coach bags and this is the first time this has happened. This is especially odd since a leather laptop bag/brief is supposed to be tougher than ladies handbags.

Related: Coach - Warranty (Changes?)

Company did not offer redress but only recommended their repair shop, which will charge me $180. Such a disappointment.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of not stand behind their products. Please immediately contact the author of this review to discuss damaged or defective of coach repair and associated monetary loss in the amount of $200. Coach needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned coach repair in their reviews. You may find this information helpful for further shopping at Coach.

Review #816709 is a subjective opinion of

Private message Report
Helpful? Yes 1 No 0

Had an Experience with Coach?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1134073

i agree. the quality has deteriorated. the patent leather straps on two fairly new bags i have both split and frayed

Reply
Report
Helpful? Yes 0 No 0

Coach Most Helpful Reviews

More

Coach Reviews

More

Coach Products and Services

All Coach Products

You May Also Like

Coach - Bag Review from The Woodlands, Texas Coach "My coach bag is only 1.5 years old. The strap is falling apart like cheap vinyl. I am very surprised and disappointed in this. I have had 2 other coach..." Read more Coach Handbag Review from Omaha, Nebraska Coach "I have purchased a purse back in March from Tanger outlet in Williamsburg IA. As of today I had the cross strap break off of it pretty upset for..." Read more Coach - Bag Review from Heemstede, North Holland Coach "I bought a $295 Coach bag last May. I have had Coach bags for years - loved the design and the quality. But this one is junk- strap started coming..." Read more Coach Purse Coach "Please refer to the attaching photo with the purse I bought at USA about 3 years ago by US$ 218.00, however I am really disappointed that the quality of..." Read more I need help my roblox account was hacked my accounts name is zooingcar34 Roblox "i called you guys about it but need my account back it was zooingcar34@yahoo.com i am the owner and my name is joshua josiah valbert and my roblox account is..." Read more Other Company - Beware purchasing a "Cozy Trike" from epizontech.com Other Company "This review is about the people who sell this bike. The bike itself is OK, although badly welded and painted. The problem is, other than placing an order you cannot..." Read more Falken Tire - Belt broke(?) and tire shredded Falken Tire "I was traveling out-of-state and became aware of a vibration and rumbling sound. At first I thought it might be road noise, but when I got on the interstate highway,..." Read more All American Liquidation And Estate Sales - Buyer Beware! Not if, but how much you will be ripped off! All American Liquidation And Estate Sales "BEWARE! Do not sign a contract with Bobbee to do your estate sale, because it is not a question of if you will be ripped off. The only question is..." Read more