Quality of Coach Products has deteriorated

53 of 197 Coach reviews

Purchased a large duffle bag for traveling 2 times a year.This is my third year using this bag One of the D-Rings on one end of the bag, where the strap connects to the bag, separated from the bag.

The other end shows that it is just a matter of time before it also separates. Funny part is that the bag has never been completely filled when used.

Extremely disappointed that when I emailed customer service, I received what looked like a form letter and no assurance that they would stand behind the quality of their products.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Product or service
Coach Travel Bag
Review category
Luxury / Jewelry
review #775417

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53 of 197 Coach reviews
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