Quality of Coach Products has deteriorated
Purchased a large duffle bag for traveling 2 times a year.This is my third year using this bag One of the D-Rings on one end of the bag, where the strap connects to the bag, separated from the bag.
The other end shows that it is just a matter of time before it also separates. Funny part is that the bag has never been completely filled when used.
Extremely disappointed that when I emailed customer service, I received what looked like a form letter and no assurance that they would stand behind the quality of their products.
Review about: Coach Bag.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.