Queens, New York
Not resolved

Purchased a large duffle bag for traveling 2 times a year.This is my third year using this bag One of the D-Rings on one end of the bag, where the strap connects to the bag, separated from the bag.

The other end shows that it is just a matter of time before it also separates. Funny part is that the bag has never been completely filled when used.

Extremely disappointed that when I emailed customer service, I received what looked like a form letter and no assurance that they would stand behind the quality of their products.

Review about: Coach Bag.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

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