Coach - Review about Prince Street Mini Satchel from Laredo, Texas

118 of 210 Coach reviews

My fiance bought me a Prince Street Mini Satchel in Metallic Rose Gold at the Coach store in the Ingram Mall in San Antonio Texas.The DRings(I think thats what they're called) the ones where you attach the over the shoulder strap, were on the wrong side.

(with the purse front facing you) The rings were both on the left side one in front and one in back. They should have been front/left and back/right.

Anyways since I live in Laredo Tx and there is a Coach store at the Mall Del Norte here in Laredo, I took the purse and Paulina confirmed that it was defective and she exchanged it for another one.I am so grateful for her way of handling the situation, she was very very nice.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Style and Design
Product or Service Quality

Reason of review:
Not as described
Product or service
Prince Street Mini Satchel
Review category
Footwear and Clothing
review #622999 by

Author wants to be contacted by the company. Learn more

Had an experience with Coach? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
118 of 210 Coach reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Coach. However, many companies do monitor reviews on our site.

You were reading a complaint about Coach.
Filing a new complaint about