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I bought two beautiful pieces of jewelry from coach. The service there had always been really nice and I was really happy with it. I paid almost $200 for these pieces of jewelry and I was pretty happy with them for 2 months. Then one of them just snapped with no...
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#1282076
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I Purchased a bag for wife and in no time at all the material begin to peel off of the straps and other areas of the bag. Stood outside store Sat and Sunday to show every customer before entering condition of product. Bag stitching is pulling away at seams as well,...
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1.3
#1277795
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COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
I bought this wallet only 2 weeks ago and I'm so pissed. First time using this wallet i noticed something weird THE LEATHER PEELED OFF. Then I stopped using the wallet and took it to the store in Singapore and they said they cannot do anything with the leather. I...
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1.7
#1272194
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Coach - Awful Policy and Service
Coach - Awful Policy and Service
I bought my Coach bag approximately a year and half ago. The bag started to come apart at the seams, I contacted customer service only to be told per policy all bags over one year of purchase is not covered by Coach. I would have to pay. Why would I pay for a handbag...
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2.4
I liked
  • Purse
  • Very dissapointed in coach
I didn't like
  • Quality of hardware or customer service solution
  • One year policy service offered for air issues
  • Repair service
#1271620
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So upset with coach.

So upset with coach.
I shipped my coach $350 bag to be repaired, the straps falling apart. coach got back to me to let me know it's going to cost me $95. This is disgusting for Cauchy charge me for their very poorly made products. I told them they can keep the bag and I am going to posts bag on every site to show women what a garbage coach put out there. Never buying another catch products.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Style and Design
Value for money
Website
#1259254
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Purchased a Coach bag for 300, last April and 3 weeks ago the stitching on the straps and around the zipper started coming out. Contacted Macys where it was purchased and they said they couldn't help me its over 180 days, contact Coach. Well coach informed me to send...
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1.7
#1257712
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I agree - I won't be purchasing any more Coach products. For the price you pay, the quality is not there. I had my Coach purse for about three years when I started having problems. The stitching on the loop that holds the strap to my purse kept breaking on one side. I...
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I didn't like
  • Repair service
#1256391
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I am very disappointed in the wear of the leather of the arm strap of my Coach Indigo Denim Blue Patchwork XL Hobo Handbag. I feel that if I invest my hard earned money in a quality bag, I want to carry it with pride. I did receive compliments on the bag but that...
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#1253461
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Coach - Terrible Quality and Poor Craftsmanship
Coach - Terrible Quality and Poor Craftsmanship
Coach - Terrible Quality and Poor Craftsmanship
Coach - Terrible Quality and Poor Craftsmanship
I purchased my Coach bag just over a year ago and the craftsmanship is horrible! It definitely doesn't stand up to everyday use. The hardware is scuffed and fading, the leather looks stained and dirty and it can't be cleaned even with Coach leather cleaner. The thread...
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3.0
I didn't like
  • Not stand behind their products
  • Designed flaw or manufacture defect
  • Quality of hardware or customer service solution
#1251721
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Coach - Purchased Bag that Looked Like NEW...
I recently purchased a leather Coach Bag for resale on eBay. It looked Like NEW...but after I got it home, I saw that the handles were about ready to break off! The condition was not one you would notice while holding the bag by the handles, but after sitting it down,...
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Bookcrazy
Bookcrazy

Did you buy this bag for 20 bucks? If so, it's fake.

#1249971
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