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Coach - Purse complaint

Coach - Purse complaint
Coach - Purse complaint
Coach - Purse complaint
Coach - Purse complaint
I was a fan of collecting coach purses of different colors bit the last one i just use it for like a week and this is how it looks now.. is there a way i can get my money back or a replacement of some kind. Its just not right. Flori Dooley 9105467830 110 Broadleaf Drive Jacksonville, NC 28546
2.5
Details
Layout of Store
Product or Service Quality
Value for money
Website
#1325960
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I have purchased Coach purses and shoes for many years. The LAST purse I purchased from Coach the leather begain to peel after a couple of months. The LAST pair of sandals I puchased from Coach are so cheapy made that any little thing will tear up the thin leather. The...
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#1317668
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DO NOT BUY STUFF HERE! Seriously, if only i could leave a zero star! I ordered a bag a week ago when there was a sale going on, and a small wallet because I had to reach $200 for free shipping. And guess what, after the sale was over and the bag was sold out, they...
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1.0
#1311961
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I bought two beautiful pieces of jewelry from coach. The service there had always been really nice and I was really happy with it. I paid almost $200 for these pieces of jewelry and I was pretty happy with them for 2 months. Then one of them just snapped with no...
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#1282076
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I Purchased a bag for wife and in no time at all the material begin to peel off of the straps and other areas of the bag. Stood outside store Sat and Sunday to show every customer before entering condition of product. Bag stitching is pulling away at seams as well,...
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1.3
#1277795
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COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
COACH PVC WALLET BROKEN AFTER 1 DAY
I bought this wallet only 2 weeks ago and I'm so pissed. First time using this wallet i noticed something weird THE LEATHER PEELED OFF. Then I stopped using the wallet and took it to the store in Singapore and they said they cannot do anything with the leather. I...
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1.7
#1272194
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Coach - Awful Policy and Service
Coach - Awful Policy and Service
I bought my Coach bag approximately a year and half ago. The bag started to come apart at the seams, I contacted customer service only to be told per policy all bags over one year of purchase is not covered by Coach. I would have to pay. Why would I pay for a handbag...
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2.4
I liked
  • Purse
  • Very dissapointed in coach
I didn't like
  • Not stand behind their products
  • Quality of hardware or customer service solution
  • Repair service
#1271620
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So upset with coach.

So upset with coach.
I shipped my coach $350 bag to be repaired, the straps falling apart. coach got back to me to let me know it's going to cost me $95. This is disgusting for Cauchy charge me for their very poorly made products. I told them they can keep the bag and I am going to posts bag on every site to show women what a garbage coach put out there. Never buying another catch products.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Style and Design
Value for money
Website
#1259254
Reply to reviews
Purchased a Coach bag for 300, last April and 3 weeks ago the stitching on the straps and around the zipper started coming out. Contacted Macys where it was purchased and they said they couldn't help me its over 180 days, contact Coach. Well coach informed me to send...
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1.7
#1257712
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I agree - I won't be purchasing any more Coach products. For the price you pay, the quality is not there. I had my Coach purse for about three years when I started having problems. The stitching on the loop that holds the strap to my purse kept breaking on one side. I...
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I didn't like
  • Repair service
#1256391
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